Privacy policy

Privacy Policy

At Grow & Brew, we respect your privacy and are committed to protecting any personal information you share with us.

This policy explains what information we collect, how we use it, and the steps we take to keep it secure when you use our website or shop with us.

By using our website, you agree to the terms outlined below.

What Information We Collect

We may collect information including:

  • Your name
  • Contact details such as email address and phone number
  • Delivery and billing information
  • Purchase history
  • Preferences and interests
  • Information provided through customer surveys, promotions or enquiries

We only collect information that helps us provide a better shopping experience and customer service.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our products, services and website experience
  • Send updates about products, specials or promotions you may be interested in
  • Contact you regarding your orders or account
  • Carry out occasional market research or customer feedback requests

You can unsubscribe from marketing emails at any time.

Keeping Your Information Secure

We take website and payment security seriously.

Personal information submitted through our website is protected using industry-standard security measures, including SSL (Secure Socket Layer) encryption technology.

Credit card details are processed securely through our payment providers and are not stored on the Grow & Brew website.

Cookies & Website Tracking

Like most websites, we use cookies to help improve your browsing experience and better understand how people use our site.

Cookies may be used to:

  • Remember your preferences
  • Analyse website traffic and performance
  • Improve website functionality and user experience

You can choose to disable cookies through your browser settings, although some parts of the website may not function as intended.

Third-Party Websites

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any third-party sites you visit.

Your Personal Information

We will never sell your personal information to third parties.

Your information may only be shared:

  • when required to complete services related to your order,
  • where required by law, or
  • where you have given permission for us to do so.

If you would like to access, update or correct any personal information we hold about you, please contact us and we’ll be happy to help.

Changes To This Policy

We may occasionally update this Privacy Policy to reflect changes to our website, services or legal obligations. Any updates will be published on this page.

Questions?

If you have any questions about this Privacy Policy or how your information is handled, please get in touch with the Grow & Brew team.